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Contact information

Contact Information

At Drax, we are committed to providing reliable customer support and clear communication with our customers.

If you have any questions regarding your order, products, policies, or any other matter related to our store, our support team is available to assist you.

Customer Support

For all inquiries, please contact our support team via email:

Email: services.team02@outlook.com

Our support team typically responds within 24–48 business hours.

Topics You Can Contact Us About

You may contact us for assistance with:

  • Order status and tracking information

  • Shipping and delivery questions

  • Refund and return requests

  • Product inquiries

  • Technical issues with the website

  • Payment-related questions

To help us assist you faster, please include your order number when contacting support regarding an order.

Business Information

Store Name: Drax

Business Address:
7901 4TH STREET NORTH, SUITE 300

ST. PETERSBURG, 33702

FLORIDA

UNITED STATES

Business Registration:PMR DIGITAL BUSINESS LLC

Support Availability

Our customer support operates during standard business hours.

Responses may take slightly longer during weekends, holidays, or high-demand periods.

Important Notice

Please ensure that all communication regarding orders or services related to Drax is directed only to the official support email listed above.

Drax is not responsible for communications made through unofficial or third-party channels.