Privacy policy
Privacy Policy
This Privacy Policy describes how Drax collects, uses, and protects your personal information when you visit or make a purchase from our store.
Information We Collect
When you use our website, we may collect the following types of information:
Personal Information
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely through payment providers)
Technical Information
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IP address
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Browser type
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Device information
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Pages visited and interaction with our website
This information helps us improve our services and provide a better shopping experience.
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Provide customer support
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Communicate with you regarding orders or inquiries
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Improve website performance and user experience
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Prevent fraudulent transactions
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Send marketing communications (when permitted)
Data Storage and Protection
Drax implements reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Sensitive payment information is processed through secure third-party payment providers and is not stored directly on our servers.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Improve website functionality
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Analyze traffic and usage patterns
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Personalize your browsing experience
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Support advertising and marketing efforts
You may disable cookies through your browser settings if preferred.
Sharing Information with Third Parties
We may share your information with trusted third parties when necessary to operate our business, including:
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Payment processors
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Shipping and logistics providers
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Marketing and analytics platforms
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Fraud prevention services
These partners only receive the information necessary to perform their services.
Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal data
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Withdraw consent for certain data uses
To exercise these rights, please contact us.
Contact for Privacy Questions
If you have any questions about this Privacy Policy or your personal data, please contact: